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Service

The ROMIRA Customer Satisfaction Promise

We develop and manufacture plastics for you – whether individual speciality products or industry-proven brands. Our goal is to acquire you as a new customer and to establish a long-term customer relationship. Which is why we developed our ROMIRA Customer Satisfaction Promise.

ROMIRA SERVICE

We take time for you. As a medium-sized business, we prefer to deal with our customers face to face. This is the best way to ensure the clarification of highly individual requirements and needs. And your contacts from customer service to company management are always on hand to ensure your project runs as smoothly as possible.

ROMIRA QUALITY

We are a member of the “Responsible Care” initiative and are ISO 9001-certified. Our internal Technical Centre features an analytical unit and the latest lab equipment to drive demanding innovation and a consistently high level of quality. Our guarantee of continuous, long-term product characteristics gives you peace of mind for a partnership you can build on.

ROMIRA FLEXIBILITY

No customer requirements are too large – or too small. From small lots of 25 kg to silo truck deliveries, colouration, modification, optimising and customer-specific new developments – we handle it all. And as we’re only a small link in a longer production chain, we also feature short turnaround times: your specialised product is ready in just two to three weeks.

ROMIRA COLOR

In close cooperation with our color specialists of ROWA GROUPs Color Competence Center - ROWA Masterbatch und ROWASOL - ROMIRA developes customers specific solutions and colors. All products can be tailor-made to your individual needs. Color is in our DNA!

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